These processes—consisting of a mix of managed, technology-enabled, and knowledge-driven services—span the length and breadth of the industry.

• Reputation management and social media monitoring
• Social media marketing
• Search Engine Optimization (SEO)
• Social Network Optimization (SNO) consultation and implementation
• Search Engine Marketing (SEM)
• Pay-per-Click (PPC) workflow management
• Data cleansing,ETL and analytics
• Website design and brand building
• Web analytics implementation, support, and analysis
• Market research and competitive research
• Email template customizations and email marketing operations
• Creative production and QA
• Application and infrastructure management